FAQs

How do I create a store?

Sign up as a merchant, submit required documents, then wait for admin approval.

Can I use my own domain?

Yes, request domain linking through our admin after your store is active.

How is shipping handled?

All orders ship via IMD with tracking visible to you and your customers.

Can I customize my store’s look?

Yes, choose from themes and adjust colors, fonts, and homepage layout.

Who manages technical operations?

Koshi platform handles all technical and operational aspects centrally.